Businesses face “one of the biggest shifts in retail shopping in decades” as consumers increase use of AI in shopping and payments
More than one in ten online shoppers are expected to routinely use AI agents to purchase products on their behalf by 2030, according to a new Mastercard report, A Short History of the Future of Shopping and Payments.1 The report draws on Mastercard research and the perspectives of four world-leading futurists from the US, Europe and Asia. It explores how a fundamental shift in shopping habits…










