Terms of Service

Who you are agreeing with

These terms are an agreement between you and the operator of INSIGHTEX ("we", "us"), Marketplace Technologies Inc, 651 N Broad St, Suite 201, Middletown, DE 19709, USA. If you use INSIGHTEX on behalf of a company or other organization, you confirm you are authorised to accept these terms for it, and "you" includes that organization.

If you are a consumer (using INSIGHTEX outside your trade, business or profession), you keep the rights the law gives consumers where you live. Nothing in these terms takes those rights away, even where a section below does not mention them.

What INSIGHTEX is

INSIGHTEX is a global startup and market-intelligence platform. It brings together news and briefings, a directory of startups and organizations, rankings, funding and investor information, programs, events, deals, newsletters, memberships and a member community. It is a research tool and is not investment, legal or financial advice. We do not arrange or manage investments, hold or move money for investments, or recommend that anyone invest in or fund a particular company. Where INSIGHTEX lets you ask for an introduction, it only opens a conversation. Any decision or agreement that follows is between you and the other party.

Your account

You must be at least 16 to hold an account. Provide accurate information when you register, submit, claim an organization or apply to a program, and keep it up to date.

Keep your sign-in details safe and do not share your account. You are responsible for activity under your account. Two-step verification is available and we recommend turning it on. Tell us promptly if you think your account has been misused.

Acceptable use

You agree not to:

• post unlawful, defamatory, misleading or infringing material, or spam, scams or fraudulent claims;
• claim an organization you are not authorised to represent, submit false information about one, or impersonate anyone;
• scrape, copy at scale or resell our data except through a licensed data product, or use bots or other automated tools to access or collect data at scale except through an API or feed we provide;
• bypass rate limits, human-verification checks or other security controls;
• use INSIGHTEX content or data to train AI models, or to build a database or service that competes with INSIGHTEX, without our written permission;
• harass other members or message people who have not agreed to hear from you;
• use investor introductions, messages or program applications for anything other than the reason they were made, or, as a program operator, use applicant details for anything other than running that program;
• upload malware, or probe, disrupt or attempt to gain unauthorised access to the service.

Depending on how serious the breach is, we may remove content and restrict or close accounts that break these rules.

Our content and your licence to use it

INSIGHTEX's software, design, logos and our own editorial writing belong to us or our licensors. So does the way our database is selected and arranged. They are protected by intellectual property laws, including database rights where those apply. Content that members post stays theirs (see "Content you provide" below). Organization names, logos, news articles and other third-party material belong to their owners.

We give you permission to use INSIGHTEX for your own research. If you use it for an organization, you may also use it for that organization's internal work. This permission is personal to you, and you cannot sell it or pass it on. It lasts while you have access to the service and use it in line with these terms.

• Quoting and linking: you may quote and link to individual items if you credit INSIGHTEX.
• Feeds: you may read our public RSS and Atom feeds in a feed reader.
• Embeds: you may use our embeds with the code we provide, without changing it.
• Data API and bulk exports: these are available only on plans that include them, and you may use them only as that plan allows.

We reserve all other rights. Nothing here limits what the law already lets you do, such as quoting for criticism, review or news reporting.

Content you provide

You keep ownership of what you post, submit or upload. You give us a non-exclusive, worldwide, royalty-free licence to host, store, display, format and distribute it as part of the service. This licence lasts while the content is on INSIGHTEX. If you delete your account, your discussions and replies may stay visible under "Former member" so conversations still make sense, as the privacy policy explains. For those posts the licence continues, but only so we can keep showing them in those discussions.

You are responsible for what you provide, and you promise you have the right to share it. Discussions and replies are public and show your name. When you apply to a program, the program operator's team can see your application and may export a copy. When you ask a fund for an introduction, the people who manage that fund see your request and decide whether to accept it. They decide how to respond to what you send them.

Directory submissions and organization claims are reviewed under our platform policies, and we may decline them, edit them for clarity or remove them. If you send us feedback or ideas, we may use them without paying or crediting you.

Memberships, launches and payments

Paid plans, launch packages and campaigns are described at the point of purchase, with the price, currency, billing period and any trial. Payments are processed by Stripe; we do not receive your full card details.

• Renewal: Memberships are subscriptions that renew automatically at the end of each billing period until you cancel. If we change the price of your plan, we will tell you before the new price applies to you, and you can cancel before it takes effect.
• Trials: Where a plan offers a free trial, each person can have one trial, and trials are not available if you have held a paid plan before. Unless you cancel before the trial ends, it becomes a paid subscription on the date shown at sign-up. We normally send you a reminder email before the trial ends.
• Cancelling: You can cancel a subscription at any time from the Billing page of your account, or by contacting us. It then stops renewing and normally ends at the close of the period you have already paid for.
• One-off purchases: Launch packages, campaigns and donations are paid once and do not renew. If a launch package is refunded in full, its benefits may be withdrawn.
• Refunds: Unless the law requires otherwise or we agree, we do not refund fees for a service already provided, including the current period of a subscription. This does not affect your statutory rights as a consumer. If you are a consumer in the UK or EU, you usually have 14 days from purchase to cancel. If you asked us to start the service within those 14 days, you keep this right, but you pay for what you received before cancelling. Once the service has been fully provided, you can no longer cancel.
• Taxes: Where VAT or another tax applies, we charge it as the law requires. If you buy as a business and we can verify your VAT number, we may not charge VAT, and you account for it yourself under the reverse-charge rules.

Deals, programs, funding and other offers

INSIGHTEX lists deals, perks, programs, grants, funding opportunities, investors and events. Unless we say otherwise, these offers come from other organizations, not from us, and we are not a party to any agreement you make with them. We take reasonable care to keep listings up to date, but offers can change or end without notice. We cannot promise that an offer is still available or right for you, or that an application, registration or introduction request will be accepted.

When a claim or apply link takes you to a provider's site, or you use a provider's promo code, the provider's own eligibility rules and terms apply. Check them before you rely on an offer. Introduction requests sent through INSIGHTEX go to the investor, who decides whether to accept them.

Some deal links are affiliate or sponsored links. If you use them, we may earn a commission or receive a payment. We label these links. Featured listings may be shown before others. Sponsored articles, ads and newsletter sponsor messages are also labelled, and sponsors do not review or approve our editorial coverage.

Newsletters

Newsletters are sent only to addresses that confirmed a subscription and can be stopped at any time with the unsubscribe link.

Some issues include a sponsor message. It is marked "Sponsored by" and set apart from the rest of the issue by a dividing line.

Copyright and takedown requests

If you believe something on INSIGHTEX infringes your rights, use our copyright and takedown form.

Information and intelligence

INSIGHTEX gathers and presents information about companies, funding and markets from many sources. We work to keep it accurate, but it is provided for general information and is not investment, legal, tax or financial advice. Rankings, scores and signals come from a mix of editorial judgement and automated processes, including AI, and are not guarantees or endorsements. Check important facts with the original source, and take professional advice before making decisions that rely on them.

AI-generated content. Some content is produced with the help of AI models. Examples include search summaries for signed-in members, news and market insights, and listing details drafted from a website you submit. AI output can be incomplete, out of date or wrong, and it does not reflect the views of the people or organizations it mentions. Check it before relying on it. Your searches and submissions may be processed by AI providers, so please do not include personal or confidential information in them.

Third-party services and links

Some parts of INSIGHTEX rely on services run by other companies. Where we offer them, these can include signing in with Google or LinkedIn, payments through our payment processor (such as Stripe), human-verification checks that tell people from bots on some forms, and embedded video and podcast players that load only when you choose to play them. When you use one of these services, its own terms and privacy policy apply as well as ours. Our privacy policy and cookie policy explain what they may receive.

We also link to websites we do not run. A link is not an endorsement. We do not control those sites or their content, so we are not responsible for them. This does not limit any responsibility we have under the Liability section above or under the law.

Availability and changes

INSIGHTEX will keep developing as the product grows. We may change, suspend or retire parts of the service, for example for maintenance, security or legal reasons, or to improve it. We aim to keep the service available, but we cannot promise it will always be uninterrupted.

If a change will significantly reduce what a paid plan includes, or a price change will affect your subscription, we will email you at least 30 days before it takes effect, unless we must act sooner for security or legal reasons. A new price applies only from your next billing period after that notice. If you do not want to continue, you can cancel before the change takes effect. If the change significantly reduces your plan, we will refund the prepaid part of your current period that you will not be able to use.

Changes to these terms. We may update these terms, for example to reflect changes in the law, in our service or in how we operate. The date at the top of this page shows the current version. Before a significant change takes effect, we will tell account holders by email and show a notice on the site, normally at least 30 days ahead. If you keep using INSIGHTEX after the change takes effect, the updated terms apply. If you do not agree, you can stop using INSIGHTEX, cancel any subscription and delete your account.

No guarantees

We provide INSIGHTEX with reasonable care and skill. Apart from that, and any rights consumer law gives you that cannot be excluded, INSIGHTEX is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that information on it, including third-party listings and AI-generated content, is complete, accurate or current.

Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Nothing in these terms affects your statutory rights as a consumer.

In these terms, you are a consumer if you are an individual using INSIGHTEX mainly for purposes outside your trade, business, craft or profession. Otherwise you are a business user.

• If you are a consumer: we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. If you use INSIGHTEX for business purposes, we are not responsible for business losses such as lost profit, revenue or business opportunity.
• If you are a business user: to the extent the law allows, we are not liable for indirect or consequential loss, or loss of profit, revenue, business, goodwill or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before it arose.

Indemnity

This section applies to business users only, not consumers. If someone else makes a claim against us that is caused by content you provide, your breach of these terms, or your breach of the law in using INSIGHTEX, you will cover our reasonable losses and costs arising from that claim, including reasonable legal fees.

Suspension and ending your account

You can delete your account at any time from Profile > Settings. Deletion takes effect after a grace period of 14 days. Until then you can cancel it with the link in the confirmation email we send you (see the privacy policy for what happens to your data). If you are the only owner of an organization on INSIGHTEX, you need to transfer ownership to another team member or delete the organization before we can schedule your account for deletion.

Deleting your account does not cancel a paid subscription. Please cancel it first, as described under "Memberships, launches and payments".

We may suspend, restrict or close an account, or remove content, if we reasonably believe it breaks these terms or the law, puts other people or the service at risk, or if the law requires it. Where appropriate we will usually tell you why, unless that would be unlawful or unsafe. If you think we have made a mistake, contact us.

Some terms continue to apply after your account ends: the licence for any of your content that stays on INSIGHTEX, amounts you owe, the limits on our liability, and governing law.

Sanctions and export controls

You may not use INSIGHTEX if you are, or act for, a person or organization named on a UK, EU, US or UN sanctions list, or if you are in a country or territory that is under broad sanctions restricting almost all trade. You must not use INSIGHTEX in a way that breaks export control or sanctions laws. We may refuse or end access, or decline payments, where these laws require it.

General

• Whole agreement: These terms, together with any terms shown when you buy a plan or use a specific feature, are the whole agreement between you and us about INSIGHTEX. If they conflict, the specific terms apply. If you are a consumer, anything we told you before you bought that the law treats as part of our contract also applies. Our privacy policy and cookie policy explain how we handle personal data.
• Severability: If a court finds part of these terms unenforceable, the rest stays in force.
• No waiver: If we delay enforcing these terms, we can still enforce them later.
• Transfer: You may not transfer your rights under these terms without our consent. We may transfer ours to another organization, for example if our business is sold, as long as this does not reduce your rights. We will tell you if this happens. If you have a paid plan and are unhappy with the change, you can cancel and get a refund for any period you have paid for but not received.
• Events outside our control: We are not responsible for delays or failures caused by events we could not reasonably have prevented or planned for, such as natural disasters, wide-scale internet or power failures, or actions by governments. We will tell you and take reasonable steps to limit the effect. If such an event stops a paid service for a long time, you can cancel and get a refund for the period you did not receive.
• Third-party rights: Only you and we, or anyone we transfer our rights to, can enforce these terms.
• Language: These terms are written in English. If we offer a translation, it is for convenience and the English version applies.

Complaints, governing law and disputes

If something goes wrong, please contact us first and we will try to put it right quickly and fairly.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you are a consumer, you keep the protection of the mandatory consumer laws where you live, including any right those laws give you to bring proceedings in the courts where you live. Nothing in these terms requires a consumer to use arbitration or limits your right to go to court.

Contact

For help, see our help guides. Post: Marketplace Technologies Inc, 651 N Broad St, Suite 201, Middletown, DE 19709, USA. Copyright notices: use the copyright and takedown form.